HRM 4280 Project Essay - 2684 Words

HRM 4280 - Training and Development Project A1 - Course Description: This one day course for service users with learning disabilities, aims to introduce them to the company interview process and to develop their skills in simple interviewing techniques. Some areas covered are key features of a good interview, understanding verbal and non-verbal communication and assessing candidates through good questioning. This course will be suitable for service users who are interested becoming more involved in recruiting future employees. On completion this course, will enable service users to be more confident when working in partnership with managers and as well as gaining valuable skills that are applicable in the work place and daily living.†¦show more content†¦Discuss where the interviewer and/or interviewee used good interview skills Trainees will compare their knowledge from the previous activity of ‘not so good’ interview techniques and then in pairs list four examples of ‘good’ interview skills which they identified in the DVD clip. 2.00pm – 3.00pm Interview skills: practice makes perfect! Recap on learning so far. Introduce the task. In groups the trainees work together to role-play being the two interviewers and interviewee using the skills they have learnt. Handout of possible questions which can be used will be provided. Trainees will demonstrate their current ability to use different interview skills by working in groups of three to role-play an interview. The two interviewers will take it turns to use four different questions from handout to assess if the person meets the job description. The interviewee will use three forms of body language to show you they are listening. 3.00pm- 3.20pm Break and an opportunity for questions. 3.20pm-4.00pm Assess the interviewer Feedback on role play interview What went well/wrong? Were they able to use a range of questions? How was it working as part of the interview team? Trainees will demonstrate their ability to individually observe another group’s role play interview and verbally identify two good